Privacy policy

Last updated: 14 March 2025

This Privacy Policy describes how Verno (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal data when you visit wernowear.com (the “Site”), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected as described in this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any further steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect data as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The types of personal data we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal data,” we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly from You

The information you provide directly through our Services may include:

Contact details – including your name, address, phone number, and email address.
Order details – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information – including your username, password, security questions, and other information used for account security.
Customer support information – including any information you include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information; however, this may limit your ability to use or access these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and other data about your interactions with the Services.

Information We Receive from Third Parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment details (e.g., bank account, credit or debit card details, billing address) to process payments, fulfill orders, and provide you with the requested products or services to complete our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Data

Providing products and services. We use your personal data to provide the Services and fulfil our contract with you, including processing your payments, fulfilling your orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organising shipping, facilitating returns and exchanges, and other related functions.
Marketing and advertising. We may use your personal data for marketing and advertising purposes, such as sending marketing messages via email, SMS, or post and displaying ads for products or services. This may include using your personal data to tailor the Services and advertisements on our Site and other websites. If you are based in the EEA, the legal basis for this processing is our legitimate interest in selling our products under Article 6(1)(f) of the GDPR.
Security and fraud prevention. We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for securing your login details. We strongly recommend not sharing your username, password, or other access credentials with third parties. If you believe your account has been compromised, please contact us immediately. If you are based in the EEA, the legal basis for this processing is our legitimate interest in ensuring the security of our website for you and other customers under Article 6(1)(f) of the GDPR.
Communication and service improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you under Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use cookies on our Site. Specific information on cookies used in connection with our Shopify-powered store can be found at https://www.shopify.com/legal/cookies.

How We Share Personal Data

With vendors or other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfilment, and shipping).
With business and marketing partners to provide you with Services and advertisements.
If you instruct us to share certain data with third parties, such as social media integrations.
With our affiliates within our corporate group in our legitimate interest of operating a successful business.
As part of a business transaction such as a merger or bankruptcy or to comply with legal obligations.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, you may contact us to request its deletion.

Security and Data Retention

No security measures are perfect, and we cannot guarantee "perfect security." We recommend not using insecure channels to share sensitive information with us.

Your Rights

Right to access: You may request access to the personal data we hold about you.
Right to erasure: You may request that we delete your personal data.
Right to correction: You may request corrections to inaccurate personal data.
Right to restriction: You may request that we stop or limit data processing.

Contact

If you have any questions or wish to exercise your rights, please contact us at:

Email: info@wearverno.com
CNPJ: YC DIGITAL LTDA - 52.027.322/0001-28